FIELD OPERATIONS, REBUILT

The calm way to run a busy service business!

Relay brings scheduling, crews, customers and cash flow into one focused workspace—so every job keeps moving without the usual operational noise.

No card required · Setup in under 10 minutes

Relay Operations
Today · Monday, 18 May
Jobs today 24
On time 92%
Revenue $18.4k
Active jobs
3 live
Northside Plumbing On site
Riverside Electrical En route
Cedar HVAC Scheduled
Weekly capacity
82%
M T W T F
42%

fewer scheduling gaps

7.6 hrs

saved per coordinator weekly

18%

faster invoice payment

BUILT FOR THE REAL WORK

Everything stays in motion.

Relay connects the small operational decisions that determine whether a busy day feels controlled or chaotic.

Live dispatch

See crews, travel time and job status in one operational view. Reassign work without losing the context attached to each booking.

Monday dispatch Live
Crew A Crew B Crew C
Northside Riverside Cedar

Automated follow-up

Send confirmations, arrival updates and review requests without asking the team to remember another task.

Arrival update sent automatically

Job profitability

Compare quoted value, labour time and material cost before margin problems disappear into monthly reports.

Job margin 34%

Client hub

Give customers one place for appointments, approvals, documents and payment history.

Appointment confirmed Quote approved Payment received

ONE CONNECTED WORKFLOW

From first enquiry to paid invoice.

01

Capture

Turn enquiries into structured jobs with the customer, scope, location and source already attached.

02

Coordinate

Schedule the right crew, share the job context and keep customers informed automatically.

03

Close

Record the work, collect approval and issue the invoice before the details go cold.

CUSTOMER STORY

Relay gave us something we had never managed to create ourselves: one calm, reliable version of what the business is doing today.
Maya Chen Operations Director, Harbour Mechanical

SIMPLE PRICING

Choose the operating rhythm that fits your crew.

Every plan includes unlimited customers, jobs and archived records.

STARTER
$39 per month

For owner-operators building a more reliable process.

  • 2 team members
  • Scheduling and job records
  • Customer notifications
  • Basic reporting
Choose Starter
SCALE
$169 per month

For multi-crew businesses requiring deeper visibility.

  • Unlimited team members
  • Multiple service regions
  • Advanced permissions
  • Priority support
Choose Scale

COMMON QUESTIONS

A few things worth knowing.

Can I import our existing customers and jobs?

Yes. Relay accepts structured CSV imports for customers, open jobs and historical records, and the onboarding checklist guides you through mapping each field.

Does Relay work for multiple crews and service regions?

Yes. Team and Scale workspaces can organise crews by region, trade, availability and permission level while retaining one operational overview.

Can customers pay invoices through the client hub?

Yes. Customers can review approved work, download documents and complete payment from the same secure client view.

What happens if we need to add seasonal staff?

You can add or deactivate team members whenever required without losing the jobs, notes or activity associated with them.

Can I cancel or change plans at any time?

Yes. Plans can be upgraded, downgraded or cancelled without a long-term contract.

Give the next busy Monday a calmer operating system!

Start with your current workflow, invite the team when you are ready and see the whole day from one place.

No card required. Cancel whenever you like.